Privacy Policy

Privacy Policy

Introduction

Welcome to https://black-horse-car-finance-claim-online.dreamdwellings.net (hereinafter referred to as “Black Horse Car Finance Claim Online,” “we,” or “us”). We prioritize the privacy and security of your personal information. This comprehensive Privacy Policy explains our data handling practices, ensuring transparency and compliance with global privacy standards.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Your interactions with Black Horse Car Finance Claim Online trigger several data processing activities:

  • Account Management: When you create an account, we collect basic profile information, including your name, email address, and contact preferences.
  • Transactions: We process payment details when you make purchases or claim car finance-related services. This includes financial information, billing addresses, and cardholder data.
  • Communication: By signing up for our newsletters or contacting our support, you agree to receive communications from us, which may include emails, phone calls, or text messages.

Personal Data Collection

We gather various types of personal data, all of which are necessary to provide and improve our services:

  • Account Information: This includes your user name, password (hashed and salted), email address, and profile settings.
  • Payment Details: We securely store payment information such as credit/debit card numbers, expiration dates, and CVV codes for seamless transactions.
  • Financial Data: This covers details about your car finance claims, loan histories, and financial status, which we use to assess eligibility and provide tailored services.
  • Purchase Information: Details of products or services you’ve purchased from us, including quantities, prices, and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers and IP addresses to enhance user experience and analytics.
  • Location Data: If you choose to share it, we may collect your location data to provide location-based services or personalize content.
  • Feedback and Reviews: Your voluntary feedback, ratings, and reviews help us improve our products and services.
  • Social Media Information: When you interact with us on social media platforms, we may collect user data subject to the respective platform’s privacy policies.
  • Product Preferences: Information about your product preferences, browsing history, and interactions with our marketing materials.

Cookies and Data Collection Technologies

We employ cookies and similar technologies to enhance your experience on our website:

  • Strictly Necessary Cookies: These are essential for website functionality, ensuring secure sessions, and allowing you to navigate through pages.
  • Preference Cookies: We use these to remember your preferences, such as language settings and display options.
  • Analytics Cookies: These cookies collect anonymous data about visitors’ behavior on our site, helping us understand user engagement and improve performance.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential tracking.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  • Personal data related to account activities is retained for as long as your account remains active or until you request its deletion.
  • Transaction records are kept for a period of 7 years, as required by financial regulations.
  • Cookies and tracking technologies are deleted when they expire or when you clear your browser cache.
  • Once the purpose for data collection has been fulfilled, we securely delete or anonymize personal data to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols to secure data during transmission and at rest.
  • Access Control: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.
  • Regular Audits: Our systems undergo periodic security audits to identify and mitigate potential vulnerabilities.
  • Data Backup: Regular backups ensure that your information is protected against accidental loss or cyberattacks.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us at the address provided below.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you have the right to request its correction.
  • Erasure (Right to be Forgotten): Under certain conditions, you can ask for the deletion of your personal data.
  • Restriction: You may limit our processing of your data in specific circumstances.
  • Data Portability: We will provide your personal data in a structured format upon request.
  • Objection: You have the right to object to certain data processing activities, such as direct marketing.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team at [email protected].

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices and legal requirements. Any modifications will be posted on this page, and the revised policy will indicate the effective date of the changes. We encourage you to review this page periodically for updates.

Contact Us

For any questions, feedback, or requests related to privacy, please contact us: